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expert gifting advice

Expert Product Advice

Our in-store experts are now available to help make online shopping easier. They’re here to answer your questions about our products – and they can help you find the perfect gift, too.

Chat now

1. Click on the Live Expert Advice chat icon available across our product pages. Please note: if you have already rejected cookies, you will need to enable ‘Functional’ cookies to access the service.

2. You’ll be connected to a one-way video call with our in-store experts.

3. Explore our range of gifts, ask questions about our pieces and receive tailored advice.

speak to our in store experts for bespoke gift advice

Available hours

Monday to Friday: 08:00–19:00
Saturday: 08:00–17.00
Sunday: 09:30–16.00


What can I use Expert Product Advice for? We always try to display our products beautifully online, but sometimes a little bit of extra information can help you make up your mind. Our in-store experts are here to answer your questions and help with your purchasing decisions.

Will I be seen on the call? No – you’ll see us, but we won’t see you. All you need is a microphone so we can hear you. Please ensure it’s enabled on the device you’re using.

Is this safe and secure? Yes – we won’t capture any of your information during the call.

Other ways to get in touch with us

Customer Services

If you have a query about an order or an issue that needs resolving, please see our Contact Us page, where you can find more information and speak to dedicated advisors in our Contact Centre.

Connect with our experts online to chat about our range, ask questions about our pieces and decide on the right ones for you. They’re here to understand what you’re looking for and provide bespoke guidance, making your online shopping experience just that little bit easier.

Our experts are also great with gifting. Picking out a thoughtful present for a new arrival. Choosing a birthday treat for a friend. Celebrating a family milestone. A little something, just because. Get creative by building your own gift box with pieces from across our collections – and, if you’re in need of some guidance, why not connect with one of our experts?

Try using our Live Expert Advice tool – or take a moment to draw some inspiration from our curated gift selection, where you can explore our The Little White Company collection for the perfect baby presents, browse gifts for occasions or find a special treat for loved ones.

expert gifting advice
expert gifting advice
expert gifting advice